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Avaya 3000.3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. Which Windows command is used to determine which ports the server is currently using?

A) portqry
B) ipconfig /displaydns
C) show ports
D) netsh interface dump
E) netstat -an

2. Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)

A) VoiceMail Pro Clint
B) IP Office Manager
C) Avaya telephones
D) one-X Portal
E) one-X Portal for IP Office

3. Click the Exhibit button.

A new customer reported an issue on their sire in Milan. The IP telephone can login but cannot make calls to any agents that are using analog telephones. Based on the System Monitor traces shown in the exhibit, what is the problem?

A) 20 packets missed means too many packets lost; IP Office stops the call proceeding.
B) Embedded Voicemail is not running properly.
C) You need to buy additional licenses
D) All cards may not be seated correctly.

4. A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?

A) 4
B) 2
C) 1
D) 3

5. An IP Office CCR administrator examines a CCR agent's user profile in Manager. The administrator discovers that on the user's Telephony tab the "Forced Login" checked box is grayed out. What does this mean?

A) The CCR Agent is checked on the user's telephony tab.
B) The CCR Agent is not a CCR administrator.
C) All of the CCR licenses are being used.
D) The CCR Agent is not logged into the telephone.
E) The CCR Agent is in After Call Work (ACW).

Solutions: