Avaya Aura® Core Components Support Certified Exam: 72201X Exam
"Avaya Aura® Core Components Support Certified Exam", also known as 72201X exam, is a Avaya Certification. With the complete collection of questions and answers, PrepPDF has assembled to take you through 96 Q&As to your 72201X Exam preparation. In the 72201X exam resources, you will cover every field and category in Avaya Aura Certification helping to ready you for your successful Avaya Certification.
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- Exam Code: 72201X
- Exam Name: Avaya Aura® Core Components Support Certified Exam
- Certification Provider: Avaya
- Corresponding Certification: Avaya Aura
- Updated: Oct 16, 2026
- No. of Questions: 96 Questions & Answers with Testing Engine
- Download Limit: Unlimited
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Avaya 72201X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Maintenance | - System monitoring and performance analysis - Fault isolation and diagnostic tools |
| Communication Manager | - Call routing and feature configuration - User administration and endpoints |
| System Manager | - System configuration and management - Security and user provisioning |
| Avaya Aura Core Architecture | - System architecture and components overview - Core services and communication flows |
| Messaging and Unified Communications | - UC application integration concepts - Voicemail and messaging integration |
| Session Manager | - Integration with enterprise telephony services - SIP routing and session handling |
Avaya Aura® Core Components Support Certified Sample Questions:
Where can the alarm status of all Session Managers be viewed at a glance in Avaya Aura?
- A. Session Manager Administration
- B. Session Manager SIP Entity
- C. SIP Entity Monitoring
- D. Session Manager Dashboard
- E. System Manager Dashboard
Correct Answer: D 🗳️
How can you view the entire contents of the current Avaya Aura@ Communication Manager (CM) call processing log file, specifically for a certain date range?
- A. By using the Linux command grep to filter the log file contents based on a specific date range
- B. By using the Linux cd to /var/log/esc and ls -l commands to find current <log filename>; cat <log file name>
- C. By using the Linux cd to /var/log/Avaya and cat ecs.log commands
- D. By using the Linux cd to /var/log/Avaya and cat callproc.log commands
- E. By using the CM SAT to enter the display callproc log all command
- F. By using the CM SAT to enter the list callp log all commands
Correct Answer: B 🗳️
What is the function of Avaya Aura Communication Manager in H.323 to SIP routing?
- A. It does not handle any feature processing for either endpoint.
- B. It handles feature processing for both H.323 and SIP endpoints.
- C. It only handles feature processing for SIP endpoints.
- D. It only handles feature processing for H.323 endpoints.
Correct Answer: B 🗳️
Which three statements are true regarding Avaya Aura 7.x? (Choose three.)
- A. Presence Services in Avaya Aura 7 are hosted as an Avaya Breeze snap-in.
- B. Avaya Aura Communication Manager (CM) performs Collaboration Services.
- C. The database in Avaya Aura Media Server (AAMS) is periodically synchronized with System Manager (SMGR).
- D. System Manager (SMGR) frequently sends heartbeats to SIP Entities.
- E. Avaya Aura Messaging provides unified messaging for email, voicemail, and fax messages.
- F. Avaya Aura Session Manager (SM) performs SIP Session Management and Bandwidth Management.
Correct Answer: A,D,F 🗳️
Which statements describe the 8D Troubleshooting Methodology? (Choose three.)
- A. It is eight steps that ensure a faster time to resolution.
- B. It is eight steps that define how to escalate third-party integration issues.
- C. It is eight steps that guarantee a logical way to isolate an issue.
- D. It is eight steps that used to guarantee systems are operational after an implementation.
- E. It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, prevention for the future.
- F. It is eight steps that are only applicable to hardware issues.
Correct Answer: A,C,E 🗳️
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