Oracle Field Service Cloud Service 2019 Implementation Essentials: 1Z1-1003 Exam
"Oracle Field Service Cloud Service 2019 Implementation Essentials", also known as 1Z1-1003 exam, is a Oracle Certification. With the complete collection of questions and answers, PrepPDF has assembled to take you through 134 Q&As to your 1Z1-1003 Exam preparation. In the 1Z1-1003 exam resources, you will cover every field and category in Oracle Service Cloud Certification helping to ready you for your successful Oracle Certification.
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- Exam Code: 1Z1-1003
- Exam Name: Oracle Field Service Cloud Service 2019 Implementation Essentials
- Certification Provider: Oracle
- Corresponding Certification: Oracle Service Cloud
- Updated: Sep 16, 2026
- No. of Questions: 134 Questions & Answers with Testing Engine
- Download Limit: Unlimited
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Oracle 1Z1-1003 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Field Service Cloud Service 2019 Implementation Essentials |
| Exam Number: | 1Z0-1003 |
| Passing Score: | 68% |
| Exam Format: | Multiple choice |
| Real Exam Qty: | 132–134 |
| Exam Price: | USD 245 (approx.) |
| Exam Duration: | 120 minutes |
| Certificate Validity Period: | 2–3 years (Oracle Cloud certification cycles) |
| Available Languages: | English |
| Related Certifications: | Oracle Field Service 2019 Certified Implementation Specialist |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Pearson VUE / Oracle Cloud testing centres and online proctored delivery |
| Pre Condition: | No formal prerequisites; recommended foundation in Oracle Field Service implementation and configuration |
| Official Syllabus URL: | https://education.oracle.com/oracle-field-service-cloud-2019-implementation-essentials/pexam_1Z0-1003 |
Oracle 1Z1-1003 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Field Service Cloud Implementation | - Filters, Launch Conditions, and Integration - Quota Management and Capacity Management - Configure Activity Types and Work Skills - Configure Business Rules and Display Settings - Configure Routing Plans and Resources - API Usage and Extensibility - Configure Service Requests and Message Scenarios |
1Z1-1003 Exam Questions — Answered Honestly
The Oracle Field Service Cloud Service 2019 Implementation Essentials exam requires 68% to pass, and registration costs USD 245 (approx.). A failed attempt means paying the same fee again — a readiness check with the PrepPDF engines before booking is the cheaper option.
Oracle recommends these training resources for the Oracle Field Service Cloud Service 2019 Implementation Essentials exam:
Follow the training with steady self-testing — the 134 practice questions from PrepPDF help you apply theory and fill any gaps the training leaves.
The 1Z1-1003 exam is a Oracle certification exam validating the Oracle Field Service Cloud Service 2019 Implementation Essentials syllabus shown above. It belongs to these credential paths: Oracle Field Service 2019 Certified Implementation Specialist. Candidates in 2026 prepare for it with PrepPDF's 134 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
PrepPDF issues a full refund if you take the Oracle Field Service Cloud Service 2019 Implementation Essentials exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Pearson VUE / Oracle Cloud testing centres and online proctored delivery Register for the Oracle Field Service Cloud Service 2019 Implementation Essentials exam through these official channels:
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The Oracle Field Service Cloud Service 2019 Implementation Essentials exam contains 132–134 to complete within 120 minutes. Timed simulation in the PrepPDF Desktop Test Engine teaches that rhythm before exam day does.
The official Oracle Field Service Cloud Service 2019 Implementation Essentials outline defines 1 domains. The leading three are Field Service Cloud Implementation. The full list is in the topics section above, and PrepPDF's 134 practice questions cover each one.
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows that simulates the real exam with two practice modes and works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 134 practice questions are identical across versions. Every purchase includes 365 days of free updates — whenever a new version is compiled, it is sent to you automatically — plus a 50% renewal discount afterward and unlimited computer installations.
No formal prerequisites; recommended foundation in Oracle Field Service implementation and configuration Since requirements change over time, confirm the latest on the official Oracle exam page before scheduling.
Oracle Field Service Cloud Service 2019 Implementation Essentials Sample Questions:
A utility company sees several 'New Connect' activities being added to the routing bucket throughout the day.
They want 'Meter Read' activities to potentially be removed from the technician's route so that the 'New Connect' activities can be assigned if the technician qualifies for the activity.
They enabled reoptimization in their routing plan and created a reoptimization filter targeting the 'Meter Read' activities.
What additional settings are required in the routing plan to meet the desired behavior?
- A. Set the reoptimization goal to "Reduce Overdue". Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'High', and the cost of not assigning 'New Connect' activities in the routing bucket to 'Normal'.
- B. Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'High', and the cost of not assigning 'New Connect' activities in the routing bucket to 'Low'.
- C. Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'Highest', and the cost of not assigning 'New Connect' activities in the routing bucket to 'Normal'.
- D. Set the reoptimization goal to 'Assign high priority activities'. Then, using routing filters, set the cost of not assigning 'Meter Read activities in existing routes to 'Low', and the cost of not assigning 'New Connect' activities in the routing bucket to 'High'.
Correct Answer: A 🗳️
Which two are correct statements regarding Daily Extract file data configuration?
- A. All data sets can be configured to include custom properties and fields.
- B. Customized data sets can be created for individual instances of OFSC.
- C. Separate Daily Extract files must be set up for data to be used in BICS and DBaaS.
- D. Daily Extract files cannot be set up to extract data from multiple data sets
- E. Data from a single data set can be configured to be extracted in any number of Daily Extract files
Correct Answer: A,E 🗳️
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A dispatcher needs to be able to quickly see which contractor technicians have started working for the current day.
How doryou configure the system to support this requirement?
- A. Create a step within a Message Scenario to set an 'Activated' custo whenever the 8 AM - 5 PM shift is assigned.
- B. Configure a resource filter with the conditions: 'Resource Type in Cc PM1, and 'Activated is not null' for use within the List/Time/Map/Dai
- C. Configure the Resources list to ensure that values for the 'Show/Hie Queues' and 'Resource Type' filters can be selected.
- D. Enable the Messages report within a Dashboard, which can be filter condition and 'Resource Type' for the current date.
Correct Answer: C 🗳️
A resource is assigned a work skill group that contains 'skill A' with a 90% skill levjel. The same 'skill A' is also assigned to them directly with a level of 100%.
How will routing consider that resource's level for 'skill A' for activity assignment decisions?
- A. Routing wiil consider the resource's level to be an average of the level from the group and the individually assigned 'skill A1 (95%).
- B. The work skill group assignment takes precedence, so routing will consider the resource to have a level or 90% for 'skill A'.
- C. The individual skill assignment takes precedence, so routing will consider the resource to have a level of
100% for 'skill A'. - D. OFSC will prevent such a situation by presenting an error when the same skill is assigned with conflicting levels.
Correct Answer: C 🗳️
While most field resources for a particular company should see the countdown that displays the estimated time remaining for an activity in Oracle Field Service Cloud (OFSC), their 'contractor resources' that only perform periodica work should NOT see it.
Which configuration supports the requirement to hide the countdown timer for those 'contractor resources' that do NOT need to see it when they are working on their assigned activities?
- A. Set the visibility condition for the Activity Timer context to 'hidden' for the 'contractor resources' assigned User Type.
- B. Assign the 'contractor resources' to a Resource Type where the 'Display the remaining activity time' feature is disabled.
- C. Assign the 'contractor resources' to a User Type where the 'Display the remaining activity time' feature is disabled.
- D. Set the visibility condition for the Activity Timer context to 'show* for the User Types that need it, but exclude the ones assigned to the 'contractor resources'.
Correct Answer: B 🗳️
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