Exam Name: Oracle Knowledge Management 2021 Implementation Essentials
Certification Provider: Oracle
Corresponding Certification: Oracle Knowledge Management Cloud
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Oracle 1Z0-1037-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Knowledge Authoring and Content Management | - Creating and managing knowledge articles
|
| Topic 2: Configuration and Setup | - Initial system configuration
|
| Topic 3: Search and User Experience | - Knowledge search configuration
|
| Topic 4: Knowledge Management Overview | - Core concepts of Oracle Knowledge Management
|
| Topic 5: Integration and Extensibility | - Integration with Oracle CX applications
|
| Topic 6: Reporting and Analytics | - Knowledge usage analytics
|
Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:
Your customer wants to update the new office address in about 1000 answer articles.
Your client has three interfaces for each of their lines of business that will all have different information.
What will you recommend to the client to update all the relevant answers?
- A. Create a variable to contain the address and update all answers to include it.
- B. Create a standard text to include the new address and update all the answers to include it.
- C. Call support and have them run a search and replace on the database.
- D. Search for all answers that have the address and update.
Correct Answer: D 🗳️
Explanation: Only visible for PrepPDF members. You can sign-up / login (it's free).
Your Customer wants to fetch specific contact details using an ROQL query. Their requirements are:
1. FetchContact ID, Contact First name, and Contact Last name details.
2. Contact first name should start with "A".
3. Query should run against the report database.
4. All contacts must be sorted in ascending order by Contact first name.
Which query will meet allthe requirements?
- A. String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;
- B. String queryString = "USE REPORT; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First = 'A%' ORDER BY Contact.Name.First;
- C. String queryString = "USE REPORT; SELECT id, C.First, C.Last FROM Contact C WHEREC.Name.First like 'A%' ORDER BY Contact.First;
- D. String queryString = "USE OPERATIONAL; SELECT id, C.Name.First, C.Name.Last FROM Contact C WHERE C.Name.First like 'A%' ORDER BY Contact.Name.First;
Correct Answer: A 🗳️
Explanation: Only visible for PrepPDF members. You can sign-up / login (it's free).
You enter a word in the Manage Search Query tool field "Tune a Question" that Knowledge Advanced does not recognize.
Which statement is true?
- A. You must check if alternative synonyms exist.
- B. You must correct the spelling manually.
- C. The tuning process automatically corrects it.
- D. Knowledge Advanced does not accept words that are not in the dictionary.
Correct Answer: B 🗳️
Explanation: Only visible for PrepPDF members. You can sign-up / login (it's free).
Which two statements are true about exporting report data? (Choose two.)
- A. It can be exported only as an .xlsx Excel file.
- B. It can be exported as a Word doc.
- C. It can be exported to a character-delimited file.
- D. It can be exported in XML format.
- E. It can be exported using only absoluteHTML layouts.
- F. It can be exported in PDF format.
Correct Answer: C,D 🗳️
Which filter type should you use in a report to display data in a tree structure?
- A. Slicing by column
- B. Rollup
- C. Auto filter
- D. Slicing by bucket
Correct Answer: A 🗳️
Explanation: Only visible for PrepPDF members. You can sign-up / login (it's free).
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