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Topics of Certified Implementation Specialist - Discovery (CIS Discovery) Exam

Discovery Pattern Design

• Application Identification and Connection
• Syntax (i.e. Variables, Attributes, Regex)
• Operations (i.e. Match, Parse variable, Parse file, Parsing strategies)
• Sections (Patterns, Identification and Connection Sections, Troubleshooting)
• Pattern Designer (i.e. Debug, Steps, Sections)

Discovery Configuration

• Discovery Troubleshooting (i.e. Discovery Errors, Duplicates, Credentials)
• Discovery Setup (i.e. Behaviors, Clusters, IP Services, Schedules)
• Discovery Process Flow (i.e. PCIE Phases, ECC Queue, Status, Discovered Device)

Configuration Management Database

• CI Class Manager (i.e. CMDB Health Dashboard, CI Class Manager, CMDB Tables, Reclassification, CMDB Relationships)
• CMDB Identification and Reconciliation (i.e. CI Identifiers, Reconciliation Definitions, Datasource Precedence, CMDB De-duplication)

Discovery Engagement Readiness

• Discovery Solution (i.e. Business Value, Definition, Positioning)
• Operationalizing IT (i.e. MID Server and Discovery Dashboards, Benefits)
• Planning (i.e. MID Server Requirements and Specifications)

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-discovery-blueprint.pdf

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Benefits in Certified Implementation Specialist - Discovery (CIS Discovery) Certification

Passing the ServiceNow System Administrator Qualification Test shows the mastery of ServiceNow System Management and certifies that an applicant has the expertise and experience required to oversee the design, deployment, and maintenance of the ServiceNow platform. Completing this credential test also lays forth the key competencies required to pursue additional certification for individuals.

It is worth noting that the CIS Discovery exam test has added new dimensions for the IT market. It is seen as a life-changing forum that will lead to a fruitful career. ServiceNow, a multinational multibillion dollar giant, offers IT service delivery tools to one of the leading markets. ServiceNow offers ITSM and SAM solutions for the end-to-end life-cycle maintenance of applications on a single platform. ServiceNow helps you optimize the IT tools that minimize costs and compliance through automatic sourcing, power, and optimization, and aligns your tech requirements with your overall market objectives. Demand for experts from ServiceNow is growing. ServiceNow qualification offers members the knowledge and confidence to take full advantage of the ServiceNow platform. During the training and certification processes, participants will be able to develop, adapt, and build real-world scenarios and a hands-on approach. ServiceNow's ITSM & Service Portal approach will help Simplify user experience with a special IT interface. ITSM ServiceNow is available in two styles of products - ITSM (Gain Power and Modernize IT and ITSM Pro (Expedite Digital Transformation and IT Modernization with Additional Intelligence). These modules cover processes such as Event, Problem, Update, Service Request, Information, and Release, etc where ITSM Pro offers additional advantages for Performance Analytics, Analytical Intelligence, and Provider Manager Workspace and Service Owner Workspace.

Average Salary for Certified Implementation Specialist - Discovery (CIS Discovery) Exam Certified Professional

The average salaries of CIS Discovery Exam certified professional in different countries is stated below:

• India: 4,00,000 INR
• United States: 66,500 USD
• Europe: 55,000 Euro

ServiceNow CIS-Discovery Exam Syllabus Topics: