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WGU Operations-Management Exam Syllabus Topics:

WGU Operations Management (C215, VDC2) Sample Questions:

1. How does a just-in-time (JIT) system influence all functional areas within a company?
Choose 2 answers

A) Companies develop new ways to generate revenue.
B) Companies' workers demonstrate intrinsic values.
C) Companies enhance workers' ability to perform.
D) Companies are able to reduce waste.
E) Companies can participate when it is convenient.

2. Which formula would indicate that a fast-food restaurant was performing at, above, or below its benchmark?

A) Throughput time / value-added time
B) Output / input
C) Time a resource is used / time a resource is available
D) Actual output / standard output

3. What is the primary purpose in using the master production schedule (MPS) in the marketing department of an organization?

A) To manage the demand for promised deliveries
B) To identify new product demand
C) To create demand for promised deliveries
D) To control the production department

4. Which definition used for quality evaluates how well a product performs its intended function?

A) Fitness for use
B) Support services
C) Psychological criteria
D) Value for price paid

5. How does inventory management differ for manufacturing organizations compared to service organizations?

A) Service organizations are concerned with managing idle time due to material and component shortages.
B) Service organizations must maintain work-in-progress types of inventory.
C) Manufacturing organizations must maintain tangible inventory.
D) Manufacturing organizations must keep large amounts of product on hand at all times, regardless of demand.

Solutions: