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Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. Your client reported they received an alarm message from the Avaya Proactive Outreach Manager (POM): code P_POMCD007, Event text Schedule Manager Could Not Be Started.
What would you check to identify the cause of this message?

A) Verify that the database is valid and is functioning.
B) Verify that the application server is working correctly.
C) Verify that the Media Processing Platform (MPP) is operational.
D) Verify that the Experience Portal Manager (EPM) can communicate with the MPP.

2. Your Avaya Aura Experience Portal has been in operation for several months; and you notice that the /var file system has only 50% of the file storage space available.
Which two log files should be checked to see if their size needs to be decreased? (Choose two)

A) PostgreSQL logs
B) Apache/httpd logs
C) Process Logs
D) Transcriptions Logs
E) Tomcat logs

3. A customer wants to connect Avaya Aura Experience Portal to the existing company Oracle database. Where do you get the Oracle Java Database Connectivity (JDBC) driver?

A) The Oracle JDBC driver is installed automatically
B) http://www.oracle.com
C) http://support.avaya.com
D) The Experience Portal DVD

4. Your customer has configured VoIP connectivity on Avaya Aura Experience Portal. Calls made to the system are not responding with the correct speech recognition response.
What two items should he checked to resolve this situation? (Choose two)

A) the audio/basic and audio/x-alaw-basic settings In the Web Administration screen
B) the content of the Avaya network log server.log/log
C) the Call Data Summary Report
D) the error logs in the speech recognition server

5. A technician has upgraded the Primary Experience Portal Manager (EPM) and finds that the Auxiliary I I'M |is no longer able to communicate with it.
Which corrective action should be taken?

A) Restart httpd on the Auxiliary EPM.
B) Upgrade the Auxiliary EPM.
C) Log into Linux on the Media Processing Platforms (MPPs) and run bash setup_vpms.php
<Auxiliary EPM>
D) Log into Linux on the MPPs and run bash setup_vpms.php <Primary EPM>

Solutions: