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Apple 9L0-006 Exam Syllabus Topics:

Apple Macintosh Service Sample Questions:

1. Which of the following can permanently damage an LCD display?

A) Turning brightness up too high.
B) Using a screen saver.
C) Rubbing the display.
D) Not using a screen saver.

2. How did you prepare for this exam? (Choose all that apply.)

A) none of the above
B) self-study AppleCare Technician Training purchased from Apple
C) self-taught
D) Apple leader-led technician training course
E) on-the-job training / apprenticeship
F) non-Apple courses or books
G) Apple Mac OS X Help Desk Essentials leader-led course

3. Which THREE of the following are valid CRT safety rules? SELECT THREE

A) Wear safety goggles.
B) Remove any metal jewelry.
C) Wear a grounded ESD wrist strap.
D) Touch the computer's metal chassis.
E) Don't work alone.
F) Connect the AC power cord.

4. What does Apple recommend you do before replacing or installing any internal parts in an
Xserve?

A) Press the System Identifier button.
B) Remove all drive modules from the Xserve.
C) Unlock all drive module bays.
D) Remove the Xserve from its rack.

5. Verifying that a computer functions properly after you repair it ensures that _____. SELECT
THREE

A) no new problems have been introduced during the repair
B) the original issue has been resolved
C) the computer will continue to function after the repair
D) third-party software is working
E) the computer falls under service warranty

Solutions: