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HP Selling HP Printing and Personal Systems Hardware Sample Questions:

1. How do HP PPS Solutions go way beyond the product?

A) by offering mobility, security, manageability, value for money, and reliability
B) by deploying an HP Eco Desktop Suite
C) by offering the only real mobile solution out there
D) by giving sales professionals tools to sell, like myhpsalesguide.com

2. Which HP solution allows IT administrators to quickly and easily configure and update fleet-wide network settings?

A) HP Web Jetadmin
B) HP Embedded Web Server
C) HP Device Manager
D) LANDesk

3. A customer tells you that they knocked over a glass of water onto their Notebook and need a replacement, as is not working anymore. Which feature should you turn into a benefit for the customer?

A) HP DisplaySafe frame
B) business-rugged magnesium chassis
C) spill resistant keyboard
D) HP DuraFinish

4. Your customer tells you that they had problems in the past with the keys on their Notebook wearing out. Which feature should you turn into a benefit for the customer'?

A) HP DuraKeys
B) HP 3D DriveGuard
C) spill resistant keyboard
D) HP DuraFinish

5. Where is the customer value on the Universal Print Driver?

A) the ability to store documents in the cloud through just one driver
B) one driver for all HP LaserJet MFPs, most printers, and some HP Officejets
C) industry-leading fleet management for just 15 Euros per month
D) HP image preview, which allows view, zoom, edit, and re-order

Solutions: