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HP Selling HP Retail Point of Sale Solutions - Sample Questions:

1. Which customer expectation must be met by a POS solution?

A) Value for their investment
B) A secure transaction environment
C) Fair pricing
D) Understanding of the services included

2. What should you do first to address objections from a customer?

A) Try an aggressive close.
B) Agree with the objection and move on.
C) Ask clarifying questions.
D) Ignore the objection.

3. How long can a client expect an HP POS solution to last?

A) 6 to 10 years
B) 11 to 15 years
C) 1 to 3 years
D) 3 to 5 years

4. How is HP able to provide the best end-to-end retail store solutions at competitive prices?

A) HP has more than 100 years of experience delivering the best overall retail solutions
B) HP creates confusion, uncertainty, and doubt about its competitors
C) HP can use skills, capabilities, and knowledge from all divisions.
D) HP offers an industry-leading standard warranty backed by world-class customer support

5. What does HP do to reduce clutter of cables in retail solutions?

A) Offers rechargeable peripherals
B) Provides powered ports for peripherals
C) Offers wireless peripherals
D) Adds more features to eliminate peripherals

Solutions: