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HP HP2-B119 Exam Syllabus Topics:

HP Selling HP EMEA pMPS Sample Questions:

1. Which statement is true about the contract duration for an HP SPS add-on?

A) It is a fixed-term contract of 60 months, paid quarterly in advance.
B) It has fixed contract options of 36, 48, or 60 months.
C) It can terminate at the same date as the main contract (co-terminus) or it can terminate at a later date (non-co-terminus).
D) The contract must have an end date that is separate from the termination of the main contract (non-co-terminus only).

2. Which methods can a customer use to order HP supplies within an HP pMPS contract? (Select two.)

A) using an HP account manager
B) calling the HP Premium hotline
C) using any HP help desk hotline
D) sending an email directly to the HP supplies distributor
E) automatically using HP Remote Monitoring

3. Which condition is true in an HP pMPS classic contract (as opposed to pMPSInside)?

A) The contract is renewed 6 months before the end date.
B) HP invoices the customer, and the contract is between HP and the customer.
C) HP invoices the HP MPS partner.
D) The contract term is 36, 48, or 60 months.

4. Is it possible to change the language of the Express Decision Portal?

A) No, the tool is available in English only.
B) Yes, you can select different languages in the HP Smart Portal.
C) Yes, you can change the languages by contacting your HP Account Manager.
D) Yes, you can select the language from within the Express Decision portal.

5. What is a more effective way of choosing HP imaging and printing products for a customer?

A) Offer free training when selling HP imaging and printing devices.
B) Sell as many devices as possible to secure ongoing sales of supplies and maintenance items.
C) Sell products that offer the most functionality to fit within the customer's budget
D) Match product features to the customer's needs to improve the way they work.

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