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IBM System x Server Family Technical Support V1 Sample Questions:

1. A new IBM System x customer is implementing a consolidation strategy from a variety of competitive x86 servers and blades. The technical expert has developed a strong working relationship with the CFO who is acting as CIO. Which of the following is the minimum content of the customer support plan?

A) A single contact number for resolution of any issues
B) A copy of all previous contracts
C) A list of all equipment, and software previously installed
D) A list of contact numbers

2. A customer has requested five rack mounted servers, and a rack. They want redundant power connections to the servers. What must the customer install to meet these requirements?

A) Redundant power supplies in the servers and redundant PDUs in the rack
B) Redundant power supplies in the servers
C) Redundant PDUs in the rack
D) Redundant power supplies in the servers, redundant PDUs in the rack, and Active Energy Manager

3. A client is configuring an x3650 M4. Once the system is in production, they need to be able to remotely view and make changes to the UEFI interface. Which of the following is the correct way to configure this?

A) Configure the BMC with an IP address
B) Configure the AMM with an IP address
C) Configure the IMM with an IP address
D) Configure the CMM with an IP address

4. A System x technical specialist has a prospective customer who is excited about PureFlex and is working on configurations for a large complex opportunity. During the engagement the customer has changed the design several times and has significantly increased the scope. What steps should the technical specialist take to make sure the customer is satisfied with the solution?

A) Request Techline create configurations
B) Engage Techline to assess configurations and assist in preparing for a TDA
C) Perform knowledge transfer of design requirements with the customer
D) Request Techline to perform an on site TDA

5. A customer has fully populated all the storage drive bays on an installed server. The customer plans to add new storage and share storage with three other servers. Which of the following meets these requirements?

A) Add external storage via SAN
B) Replace current storage with more dense drives
C) Replace current storage with solid state storage
D) Add external storage via EXP2512

Solutions: