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IBM Case Manager V5.0 Sample Questions:

1. Your case management solution will employ services managed by IBM Business Process Manager (BPM). How do you configure these services to access additional case information as well as perform any required updates to the case or case contents prior to the Case Task completing?

A) Invoke a P8 process that uses CE Operations via web services
B) Mark the desired Case Task as callable from IBM BPM in the Case Builder
C) The WebSphere Integration Designer can model Case Tasks as service imports
D) Use the WebSphere ECM Adapter to access P8 Content Engine (CE)

2. The Case Information Widget has a history panel that displays a list of recorded events for the cases, documents, tasks, folders and comments. Which two of the following are true for task history? (Choose two)

A) Event history is automatically logged when a task state has changed, a task is added, a task is deleted, or a task is modified.
B) Event history is automatically logged for a task state change from working to completed as part of base ACM product and cannot be disabled or modified.
C) Event history of a change to a custom property on a task is not allowed
D) Task event history can be added, modified, or disabled by changing the Audit Definitions on the Content Engine CmAcmCaseTask object
E) Event history of a task reassignment is allowed

3. Which functionality is supported in Process Designer and NOT in Case Builder?

A) Create workflow steps
B) Create task maps
C) Create submaps
D) Create swimlane

4. What is the easiest way to perform data interchange with another system?

A) Utilize mashup capabilities to create real time integration
B) Use the P8 Business Process Manager web services integration capabilities
C) Create integration in a Content Engine event script
D) Create integration via the Case REST API

5. An administrator has installed IBM WebSphere ILog JRules under the Case Manager License agreement and is going to deploy an ILog Decision Service. Which statement is correct?

A) The Decision Service may only be invoked by a custom program and cannot be invoked directly by IBM Case Manager
B) The Decision Service may only be invoked directly by IBM Case Manager
C) The Decision Service may be invoked by any program, irregardless of whether this is done in response to a request that has originated from IBM Case Manager
D) The Decision Service may be invoked by any program as long as it is in response to a request that has originated from IBM Case Manager

Solutions: