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The going with are going to be talked concerning within the SALESFORCE ADX-201c exam dumps:

  • Describe the capacities and ramifications of information approval devices
  • Describe the contemplations when bringing in, refreshing, moving, and mass erasing information (for instance, CSV documents, information quality, field planning, record IDs, outer IDs, copy records)
  • Describe the effect of the sharing model on reports
  • Describe the capacities of lead robotization apparatuses and crusade the executives
  • Describe the alternatives accessible while making or redoing a report (for instance, report type, report design, fields, summing up information, sifting information, diagramming, booking, and contingent featuring)
  • Describe the capacities of the Salesforce Experience Cloud destinations
  • Given a situation, recognize the fitting deals profitability highlights utilizing opportunity apparatuses, and know when items and Price Books ought to be utilized
  • Given a situation, distinguish apparatuses and use cases for overseeing information (for instance, dataloader, information import wizard)
  • Describe the abilities of custom report types
  • Describe the alternatives accessible while making and adjusting dashboards (for instance, dashboard segments, information sources, diagram types, buying in, and running client)
  • Describe the various approaches to reinforcement information (for instance, information send out assistance, trades, dataloader)
  • Describe the highlights of Chatter (for instance, feed, gatherings, following, security)
  • Given a situation, distinguish how to mechanize case the executives (for instance, case task, pre-programmed message, acceleration, web-to-case, email-to-case, case groups)
  • Describe the capacities of case the board (for instance, case measures, case settings, and case remarks)
  • Given a situation, recognize the capacities and ramifications of the business interaction
  • Describe the capacities of action the executives (for instance, oversee undertakings, occasions, public schedules, multi-day occasions
  • Describe the capacity of Salesforce Content
  • Describe the capacities of Salesforce Knowledge

Reference: https://trailhead.salesforce.com/en/academy/classes/adx201c-administrative-essentials-for-new-admins-in-lightning-experience--certification/

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  • Describe the installation and synchronization options of Salesforce Lightning for Outlook
  • Identify use cases for AppExchange applications
  • Given a scenario, identify the appropriate automation solution based on the capabilities of workflow/process
  • Describe the capabilities of the Salesforce Mobile App

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Salesforce ADX-201C Exam Syllabus Topics:

SectionObjectives
Topic 1: Reports and Dashboards- Analytics
  • 1. Report Filters and Formulas
  • 2. Report Builder
  • 3. Dashboard Creation
  • 4. Report Creation and Modification
  • 5. Report Distribution
Topic 2: Managing Data- Data Management
  • 1. Data Loader
  • 2. Mass Transfer
  • 3. Data Backup and Export
  • 4. Data Import Wizard
  • 5. Mass Delete Operations
Topic 3: Managing the Support Process- Service and Support
  • 1. Salesforce Console
  • 2. Service Cloud Collaboration
  • 3. Support Analytics
  • 4. Support Process Automation
Topic 4: Setting Up and Managing Users- User Administration
  • 1. Login and Access Troubleshooting
  • 2. Profiles and Permission Management
  • 3. User Creation and Maintenance
  • 4. Chatter Users and Invites
Topic 5: Security and Data Access- Security Model
  • 1. Object-Level Security
  • 2. Login Restrictions
  • 3. Record-Level Security
  • 4. Field-Level Security
  • 5. Role Hierarchy
  • 6. Sharing Rules
Topic 6: Getting Your Organization Ready for Users- Organization Setup
  • 1. Search Configuration
  • 2. Chatter Setup
  • 3. Activities and Calendars
  • 4. User Interface Configuration
  • 5. Mobile Access
  • 6. Company Profile Configuration
Topic 7: Getting Around the App- Salesforce Fundamentals
  • 1. Help and Training Resources
  • 2. Lightning Experience Navigation
  • 3. Data Model Basics
Topic 8: Automation- Business Process Automation
  • 1. Process Automation
  • 2. Case Automation
  • 3. Workflow Rules
  • 4. Lead Automation
  • 5. Email Templates
Topic 9: Customization- Application Customization
  • 1. Record Types
  • 2. Business Processes
  • 3. Formula Fields
  • 4. Page Layouts
  • 5. Standard and Custom Fields
  • 6. Picklists and Lookup Relationships
  • 7. Data Quality Management

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