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Apple 9L0-415 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Installation and Configuration of OS X 10.9 | |
| Network Configuration and Services | |
| Applications and Processes Management | |
| User Accounts and File Systems | |
| Troubleshooting and Support Techniques | |
| System Administration and Maintenance |
Apple OS X Support Essentials 10.9 Sample Questions:
OS X uses built-in generic drivers based on each device class. For example, there are generic drivers for scanners and printers that can be used instead of official third-party drivers.
- A. How does OS X support third-party devices without needing third-party device drivers?
- B. What are some known issues that arise when connecting to network file services?
- C. How does network service order affect network connectivity?
- D. How does OS X use dynamic network service discovery protocols to access network services?
Correct Answer: A 🗳️
Where are application preferences stored?
- A. The locked file flag prevents anyone, including the item's owner, from editing an item. Only the item's owner can unlock the item to then allow modification.
- B. Spotlight metadata index databases are stored at the root of every volume in a /.Spotlight-V100 folder. However, a Legacy FileVault user's database is stored in his encrypted home folder. And the Mail application maintains its own database in each user's home folder at ~/Library/Mail/V2/MailData/Envelope Index. Spotlight plug-ins can be located in any of the Library folders in a folder named Spotlight.
- C. Application preferences are almost always stored in the user's Library folder in the~/Library/Preferences folder. Newer sandboxed applications must always store their preferencesin a ~/Library/Containers/<Bundle ID>/Data/Library/Preferences folder, where "<Bundle ID>"is the unique bundle identifier for the application.
- D. Code-signed items include a digital signature that the system can use to verify the authenticity and integrity of the application or process and its resources.
Correct Answer: C 🗳️
Standard is the default account type; administrative users can make changes to the system; a guest user doesn't require a password; sharing-only users can access only shared files; and the root user has unlimited access to any file or folder in the system.
- A. What are some of the common file flags used by OS X?
- B. What does OS X use bundles or packages for?
- C. What are the advantages of code signing?
- D. What are the five types of user accounts in OS X? How are they different?
Correct Answer: D 🗳️
How can you identify which applications are installed on your Mac?
- A. The Activity Monitor application is used to monitor open processes and applications.
- B. Three ways to forcibly quit an application from thegraphical interface are from the Force Quit Application dialog accessed from the Apple menu; from the Dock application shortcut menu accessed by Control-clicking or right-clicking the application's icon; or from the /Applications/Utilities/ Activity Monitor application.
- C. Disk Utility is the primary application for creating and managing disk images.
- D. You can use the System Information application to easily scan all the appropriate application locations and return a list of installed applications.
Correct Answer: D 🗳️
Along with IMAP, POP, and SMTP, which protocol does the Mail application in OS X Mountain Lion support?
- A. WebDAV
- B. MAPI
- C. Exchange Web Services
- D. CalDAV
Correct Answer: C 🗳️
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