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IBM 000-580 Exam Syllabus Topics:

IBM Case Manager V5.0 Sample Questions:

Question 1

You are getting a "FNRPA0024E IBM Case Manager Builder cannot connect to the Process Engine" error message when logging into the Case Manager Builder page. What Process Engine log files can you check to see if Process Engine is up and running?

A. Check the pe.log file located in the the Process Engine virtual server directory ( Process_Engine_installation_directory/data/pesvr. Process_Engine_virtual_server_name)
B. Check the pesvr_system.log file, which is located in the logs directory under the Process Engine virtual server directory ( Process_Engine_installation_directory/data/pesvr. Process_Engine_virtual_server_name/logs)
C. Check the pesvr.log file, which is located in the Process Engine virtual server directory(Process_Engine_installation_directory/data/pesvr.Process_Engine_virtual_server_name)
D. Check the pe.log file, which is located in the logs directory under the Process Engine virtual server directory (Process_Engine_installation_directory/data/pesvr.Process_Engine_virtual_server_name/logs)

Question 2

Which two components are optional with the IBM Case Manager? (Choose two)

A. IBM Process
B. IBM Case Analyzer
C. IBM Content Engine
D. IBM Mashup Center
E. IBM WebSphere Process Server

Question 3

By default, the Case ID is solutionprefix_casetypename_12digitnumber. How can you customize the case ID to a more user friendly value to display in the Case Manager Client?

A. In FileNet Enterprise Manager, setting the Case Identifier Prefix property on the Target Object store / Root Folder / IBM Case Manager / Solution Deployments / Solution Name / Case Types / Case Name object
B. In FileNet Enterprise Manager, setting the Case Identifier Prefix property on the Target Object Store / Other Classes / Folder / Deployed Case Type / Case Name object
C. In Case Builder, add a Case Property named AlternateCaseIDPrefix with a default value
D. In Case Builder, provide an alternate name for the Display Case ID Prefix in the Manage Solutions \ Solution \ Task Type page

Question 4

In Case Builder, how do you allow a case worker to be able to create a new task to handle an unexpected situation in the Case Client?

A. You do not need to do anything specifically because IBM Case Manager handles ad-hoc Case Tasks as part of the base product.
B. You need to create an optional task in Case Builder and define how the Task will start.
C. You need to create an optional task in Case Builder and a new corresponding page to be used for steps in an ad-hoc task process.
D. You need to create a required task in the Case Builder and define its precondition to specify it is to be ad-hoc.

Question 5

Which statement best describes Case Analyzer reporting?

A. No out of the box reports are supplied
B. Contains out of the box reports that are limited to active cases
C. Contains out of the box reports for both active and completed cases
D. Contains out of the box reports that are limited to completed cases

Solutions: