Exam Name: ICS SmartCloud for Social Business Sales Mastery Test v1
Certification Provider: IBM
Corresponding Certification: Sales Mastery
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Check Updated on: Oct 07, 2026
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IBM M2040-656 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Product Capabilities | - Social networking and communities - File sharing and content management - Email and communication services - Web meetings and collaboration tools |
| Licensing and Packaging | - Deployment options and service tiers - Subscription models and offerings |
| IBM SmartCloud for Social Business Overview | - Core product positioning and value proposition - Cloud-based collaboration and social business concepts |
| Sales and Positioning | - Target customer segments and use cases - Business value and ROI messaging |
| Competitive and Market Knowledge | - Competitive differentiation in collaboration market - Key advantages over alternative solutions |
| Implementation and Adoption | - Customer onboarding and deployment basics - Migration considerations from legacy systems |
IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:
What is the purpose of the tiered pricing for SaaS parts?
- A. To provide a discounted price based on committed purchase volumes
- B. All of the above
- C. To reduce the number of special bids
- D. To arm sellers with price points that can win business
Correct Answer: A 🗳️
Which of the following are the key benefits of Communities?
- A. Facilitates cross-company collaboration since participants can join without paying for a subscription
- B. All of the above
- C. Brings people together to a central place to collaborate on projects or topics
- D. Enables people to work together more effectively
Correct Answer: B 🗳️
Which of the following is NOT a true statement about SmartCloud for Social Business Trials?
- A. You should include line-of-business users in the trial to best demonstrate the value
- B. The trial period is 30 days
- C. A trial is similar to running a proof of concept for on-premises software.
- D. Trial users need to be educated and enabled
Correct Answer: B 🗳️
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