Exam Name: Salesforce Certified Nonprofit Success Pack Consultant
Certification Provider: Salesforce
Corresponding Certification: Salesforce Consultant
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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Donations and Fundraising Management | 20% | - Opportunity and GAU Configuration - Grant Management - Donations Batch Processing - Payment Methods and Processing - Donation Management - Recurring Donations (Recurring GAU) |
| Analytics and Reporting | 15% | - Nonprofit Reporting Templates - Custom Report Types - Reports and Dashboards for Nonprofits - Success Metrics Definition - Rollup Summary Fields |
| Solution Design and Implementation | 20% | - NPSP Best Practices - User Adoption and Training Planning - Data Migration Strategies - Integration with External Systems - Requirements Gathering - Customization vs Configuration Decisions |
| Constituent Management | 20% | - Household Management - Segmentations and Campaigns - Affiliations and Memberships - Relationships and Groupings - Contact and Organization Records |
| NPSP Configuration and Development | 25% | - Contacts and Households - Relationships Management - NPSP Settings and Preferences - Account Model Configuration - Affiliations Configuration - Data Model Design for Nonprofits |
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
A user creating Opportunities Wants information to appear on both the Opportunity record and the Payment record without having to enter it twice.
Which two steps should the consultant take to meet this requirement?
Choose 2 answers
- A. Create custom automation on the Payment object.
- B. Create lookup fields on the Payment object.
- C. Create custom fields on the Payment object.
- D. Create Payment Mappings in NPSP Settings.
Correct Answer: C,D 🗳️
Explanation: Only visible for PrepPDF members. You can sign-up / login (it's free).
A consultant is migrating historic donation records into a nonprofit's Salesforce org. Many of these donations were paid in multiple installments.
What should the consultant do to correctly match the Payments to the Opportunities?
- A. Change the Opportunity record type to an excluded value.
- B. heck the Do Not Automatically Create Payment field.
- C. Set the Stage field to "Closed Lost".
- D. Delete the automatically created payments.
Correct Answer: B 🗳️
Explanation: Only visible for PrepPDF members. You can sign-up / login (it's free).
A nonprofit offers courses that grant teachers credit toward maintaining their teaching certification. Teachers can enroll in an annual cohort to complete the course modules together. The nonprofit needs to track the courses each teacher completes and the credits awarded to them.
Which solution should a consultant recommend?
- A. Service Cloud
- B. Program Management Module
- C. Self-Service Portal
- D. Engagement Plans
Correct Answer: B 🗳️
Explanation: Only visible for PrepPDF members. You can sign-up / login (it's free).
A development associate received a corporate matching gift that the original donor did not indicate was to be matched.
Which solution should the consultant recommend?
- A. Create a Contact lookup field on the Opportunity object.
- B. Create a Lightning quick action declaratively.
- C. Select Find Matched Gifts and click on the Find More Gifts button.
- D. Select Manage Soft Credits and change the Role for the donor.
Correct Answer: C 🗳️
Explanation: Only visible for PrepPDF members. You can sign-up / login (it's free).
The Development Director at a nonprofit needs to track grant lifecycles using the NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments towards the total.
How can this be accomplished with NPSP using Account records for the grant making institution?
- A. Create Recurring Donations with Opportunities to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
- B. Create Opportunities with Payments to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
- C. Create Opportunities with Payments to represent payments, Activities to represent applications, reporting deadlines, and action assignments to their staff.
- D. Create Opportunities with Deliverables to represent payments, applications, reporting deadlines, and action assignments to their staff.
Correct Answer: B 🗳️
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