[2024] Use Valid PL-200 Exam - Actual Exam Question & Answer
Test Engine to Practice PL-200 Test Questions
To prepare for the Microsoft PL-200 Certification Exam, candidates should have experience working with the Power Platform and should be familiar with the core concepts of Power Apps, Power Automate, Power BI, and Power Virtual Agents. Microsoft provides a range of resources to help candidates prepare for the exam, including free online training courses, practice exams, and study guides. Candidates can also take advantage of the Microsoft Power Platform Community, which provides access to a network of experts and peers who can offer guidance and support.
Microsoft PL-200 exam is designed for individuals who want to become Microsoft Power Platform Functional Consultants. PL-200 exam tests the candidate’s knowledge and skills in configuring Power Platform solutions, creating and maintaining Power Apps, automating business processes with Power Automate, analyzing data with Power BI, and creating chatbots with Power Virtual Agents. Successful completion of the exam demonstrates the candidate’s ability to work with stakeholders to identify business requirements, design solutions, and implement them using the Power Platform.
NEW QUESTION # 19
A company is creating a canvas app and a model-driven app to manage their customer accounts.
The canvas app requires a business rule to set the Business Type column to large if the customer size is greater than a specific currency value.
The model-driven app requires a business rule to recommend the account rating be re-evaluated when the account goes on credit hold for this app only.
You need to configure the scope for the business rules.
Which scope should you use? To answer, drag the appropriate scopes to the correct business rules. Each scope may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Box 1: Table
The canvas app requires a business rule to set the Business Type column to large if the customer size is greater than a specific currency value.
Scope the business rule to Entity (Table).
Box 2: Specific form
The model-driven app requires a business rule to recommend the account rating be re-evaluated when the account goes on credit hold for this app only.
For Model
The scope of the business rule determines which forms the business rule will be applied. You set the scope, according to the following:
If you select this item...
The scope is set to...
Entity- The table and all forms for the table
All Forms- All forms for the table
Specific form (account Main Form, for example) - Just that form
Reference: https://debajmecrm.com/business-rules-in-powerapps-canvas-apps/
https://docs.microsoft.com/en-us/power-apps/maker/model-driven-apps/create-business-rules-recommendations-
NEW QUESTION # 20
You need to design the guest check-in solution.
Which technologies should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Canvas app,
Power Apps mobile app
https://docs.microsoft.com/en-us/power-apps/maker/canvas-apps/offline-apps
NEW QUESTION # 21
You need to create a system chart for the Account entity.
The chart must display a count of accounts grouped by owner and then display the accounts by Address 1: State/Province for each owner. You begin to configure chart options as shown in the image below.
How should you complete the configuration? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point. The chart must display a count of accounts grouped by owner, and then display the accounts by Address 1 to State/Province for each owner.
Answer:
Explanation:
NEW QUESTION # 22
You are a Dynamics 365 Customer Services administrator. You have a Production instance and Sandbox instance.
Users record Production instance data in the Sandbox instance.
You need to ensure that the users only record data in the Production instance.
Which security function needs to be edited to prevent access to the Sandbox? To answer, select the appropriate options in the answer area.
NOTE:Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/control-user-access
NEW QUESTION # 23
You are a Dynamics 365 Customer Service system administrator. You create an app for the sales team.
Members of the sales team cannot access the app.
You need to ensure that sales team members can access the app.
Where should you configure app permissions?
- A. Dynamics 365 home
- B. Security Roles
- C. Dynamics administration center
- D. Manage Roles
Answer: D
Explanation:
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/manage-access-apps-security-roles
NEW QUESTION # 24
You need to resolve the issue reported by substitute employees after they are assigned service requests.
How should you configure the system? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Box 1: Service Request 1:N Qualification
When users go on vacation, all their outstanding Service Request records are assigned to a substitute employee. The substitute employees are unable to see all the qualifications related to their service requests.
Box 2: Cascade All
Cascade All - Perform the action on all referencing table records associated with the referenced table record.
Reference:
https://docs.microsoft.com/en-us/power-apps/developer/data-platform/configure-entity-relationship-cascading-be
NEW QUESTION # 25
You configure and test a user interface (UI) flow. You plan to run the flow as a scheduled flow.
The UI flow must run on a Windows 10 device. As part of process automation, the UI flow must sign into the Windows 10 device with the credentials for a user account named User1.
You need to ensure that the flow runs during non-peak hours and requires no physical user intervention.
What should you do?
- A. Ensure that all user sessions are signed out.
- B. Ensure that the User1 account has an active user session on the device.
- C. Ensure that there are no active user sessions on the device.
- D. Ensure that all user sessions are signed out except for locked user sessions.
Answer: C
Explanation:
Answer B is incorrect because it will work if you have disconnected sessions. The sessions do not need to be signed out; they just cannot be active.
Reference:
https://docs.microsoft.com/en-us/power-automate/ui-flows/run-ui-flow
NEW QUESTION # 26
You need to design the guest check-in solution.
Which technologies should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Canvas app,
Power Apps mobile app
https://docs.microsoft.com/en-us/power-apps/maker/canvas-apps/offline-apps
NEW QUESTION # 27
You need to address the executive's concerns regarding unnecessary data access.
Which security changes should you make? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 28
The business team provides the following list of features that they would like you to implement:
* Group by or sort columns in the current view.
* Configure a business rule to show an error message.
* Edit values in calculated fields.
* Edit the Address composite field.
* Use the editable grid on mobile phones.
Which actions can you perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 29
You are designing a Power Virtual Agents chatbot.
You observe that the environment you plan to use does not appear as an option in the Power Virtual Agents user interface.
You need to ensure that you can create the chatbot in the environment that you want to use.
What should you do?
- A. Create an environment in a supported region.
- B. Change the region for the environment.
- C. Convert the environment to a sandbox environment.
Answer: A
Explanation:
The environment doesn't show up in the drop-down menu of Power Virtual Agents Your environment might not show up in the drop-down menu due to one of the following:
The environment doesn't have a database created. To resolve this issue, go to admin.powerplatform.com to create a database in your environment.
The environment is created in an unsupported region.
NEW QUESTION # 30
You have a business process flow.
You need to update the business process flow while minimizing administrative and maintenance efforts.
What should you implement? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 31
A company plans to create a Power Virtual Agents chatbot.
The bot has the following requirements:
* Prompt for a location of the customer and the call must be routed to a support agent for the location.
* Transfer support calls at each location to a support bot that uses the Bot Framework.
You need to configure the bot.
Which components should you use? To answer, drag the appropriate components to the correct requirements.
Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct select is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 32
You need to implement the requirement for the VP of sales.
What should you do?
- A. Add QV security to your user account.
- B. Use a test account with only QV security added.
- C. Add the System Administrator security role to your user account.
- D. Use a test account with a base security role with QV security added.
Answer: D
Explanation:
A VP of sales requires a test environment to demonstrate to potential clients the security policies that are included in their initial offering.
Currently, testing the new QV functionality outside the development environment is not possible due to corporate security policies requiring the same security role across all environments.
Note: One of the security best practices in Dynamics 365 is to use the base security role as a baseline and apply that role to all Users. The base security role will include all the common/basic permissions that are required to have access to the system.
To set up the base security role for the first time
create a new empty security role.
add the minimum privileges required to access the system.
add the privileges required for the basic functionalities.
test the role with the test user account.
add the permissions to the entities that all users can access (e.g. reference data).
Topic 1, ADatum Corp.
Overview
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Background
ADatum Corporation provides verification and investigation services that are used by insurance companies, law firms, and other organizations in the public sector. Services include verifying an individual's background, qualifications, and specific scenarios that require onsite visit.
The thorough work ADatum Corporation performs results in highly accurate cases with minimal critical information missing. Because of these high-quality results, ADatum Corporation is quickly proving itself as one of the best in the industry. In recent months, business has significantly increased, with most new business coming from high-profile companies and individuals.
Management has decided to create a new qualification verification (QV) role to help ensure that clients get the most accurate results. This role examines completed work to ensure that nothing is missed.
Current environment
Data storage and retention
All information sent by clients for services is stored in Microsoft Dataverse with a model-driven app as the interface.
Clients enter their data in a website, which then uses a service account to create the records in the Dataverse database.
Team members currently have full access to all Service Request records.
Service requests
The Service Request table includes header information about the individual or organization that is the subject of verification.
New Service Request records are assigned to a queue. All potential users who will be performing the verifications have access to these records.
A service request is assigned to a single user who will ensure that all qualifications are verified. This single user is the only one able to process Qualification records related to their own service requests.
Many required tasks when performing verification services are currently done by using manual processes.
To keep up with demand, ADatum Corporation identifies several processes that can be replaced by using Power Automate flows to hire fewer new staff and keep costs down.
Qualification verification
The qualification table contains details about an individual school degree, professional qualifications, and other qualifications that must be verified.
A service request can have one or more Qualification records associated with it.
Record status is pending verification until the initial team member finishes, at which point the member changes the status to Complete.
When all qualification records related to a service request are verified either by manual or automated processes, the results are made available to ADatum Corporation's client.
In the rare event that results are questioned, a new service request is created and verified independently of the previous work that took place.
To complete a service request, users perform the following actions:
Send a templated email by using Microsoft Outlook to the client after all qualifications for a service request are checked.
Change the service request status to Completed. Currently, service requests do not indicate when all Qualification records are addressed.
Microsoft Power platform environment
The following environments exist: development, testing, user acceptance testing (UAT), and production.
Managed solutions are used to move customizations from the development environment to other higher-level environments. These solutions are created and maintained by the power users and provided to internal IT for deployment when they are ready.
Two managed solutions, Verification Process Automation and Onsite Visit, share several components.
All customizations to Power Platform components are performed by several power users who have received training and are certified as subject matter experts.
Power users have been granted the System Administrator security role in the development environment.
Corporate policy prohibits power users from writing code due to lack of a formal code review process.
Internal IT will not be able to supply any development resources for this project due to a lack of staff. This means that any customizations and automation created for this project must be low-code/no-code for the power users to implement them.
Customizations created by power users are deployed by internal IT.
Requirements
Process automation
ADatum Corporation plans to establish a new QV department to verify completed work so that the quality of work is maintained. The new process for verifying professional qualifications must automate the following:
Enter data and navigate the authority's website. The authority website UI changes frequently because the company constantly improves the user experience.
Search page contents for a specified value to determine validity.
Update the corresponding Qualification record in Dataverse.
The new process for completing a service request must automate the following:
Set the Service Request record status to Complete when work on all Qualification records is finished.
Send an email to the client with the results when the service request is completed. The email must list each qualification as either Valid or Not Valid, depending on the verification.
Qualification verification
To check work done by a wide array of users, 10 percent of Qualification records must be double checked.
Qualification records must be automatically assigned to a queue.
Qualification records must be flagged with a new status field named Assigned to ensure that records are rechecked.
Ensure that only QV team members can change the status from Assigned to In Progress to Complete.
Record the name of the QV team member who performed the work and the date completed.
Governance and security
All components required for the verification process must be included in a new solution.
Corporate security requires that deployments to non-development environments must be automated using service accounts.
User security and data access must also be consistent across environments, except for the elevated access of the power users in the development environment.
The Onsite Visit managed solution has a table that is not in the Verification Process Automation managed solution. This table must be upgraded prior to the go-live date without the other shared components.
A VP of sales requires a test environment to demonstrate to potential clients the security policies that are included in their initial offering.
Issues
More employees than are required can access individual client information and continue to have access after a service request is completed.
When users go on vacation, all their outstanding Service Request records are assigned to a substitute employee. The substitute employees are unable to see all the qualifications related to their service requests.
Currently, testing the new QV functionality outside the development environment is not possible due to corporate security policies requiring the same security role across all environments.
Internal IT reports that the solution import to the test environment failed because of missing dependencies related to the flow for completing service requests.
NEW QUESTION # 33
A company uses Common Data Service to store sales data.
For the past few quarters, the company has experienced a decrease in sales revenue. The company wants to improve sales forecasting.
The company plans to use Al Builder to implement the solution. You select fields that will be used for prediction.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation
Graphical user interface, application Description automatically generated
Step 1:
Before you can use your prediction model, you have to train it to perform the way you want.
Step 2:
After you train your model, publish it to make it available.
Publish your model when you want to make it available to users in your Power Apps environment.
Step 3: Use the model with Power Apps
Reference:
https://docs.microsoft.com/en-us/ai-builder/prediction-train-model
NEW QUESTION # 34
You plan to create a dataflow by using Power Query to transform the data. You observe 'hat some cells display an error instead of the expected data. You need to obtain more details about the errors. What should you do?
- A. Select the row that includes the cell with the error.
- B. Select the cell with the error.
- C. Use the Flow Checker.
- D. Use the App Checker.
- E. Use the Advanced Editor.
Answer: B
NEW QUESTION # 35
A company is building a Power Virtual Agents chatbot.
Users in the accounting department require access to collaborate with the building of the bot. Users in the sales department require access to only chat with the bot.
You need to configure the bot.
Which sharing options should you use? To answer, drag the appropriate sharing options to the correct requirements. Each sharing option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 36
You are setting up Power Apps security for a company. The company has a CEO, two vice presidents, and 10 managers. Five support representatives report to each manager.
You set up Manager Hierarchy so managers are able to view data only for the representatives who report to them. The CEO must be able to view all data for everyone. All support representatives must be able to view customer information in each other's data across all managers.
You need to resolve issues that arise during testing.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Box 1: Move the manager and reports to a separate business unit.
Keep the Manager hierarchy, and put the reports to the appropriate business unit.
Note: Two security models can be used for hierarchies, the Manager hierarchy and the Position hierarchy.
With the Manager hierarchy, a manager must be within the same business unit as the report, or in the parent business unit of the report's business unit, to have access to the report's data. The Position hierarchy allows data access across business units. If you are a financial organization, you may prefer the Manager hierarchy model, to prevent managers' accessing data outside of their business units. However, if you are a part of a customer service organization and want the managers to access service cases handled in different business units, the Position hierarchy may work better for you.
Box 2: Add the CEO to the representative user record as a manager.
Set up Manager and Position hierarchies
The Manager hierarchy is easily created by using the manager relationship on the system user record. You use the Manager (ParentsystemuserID) lookup field to specify the manager of the user.
Note: Depth is used to limit how many levels deep a manager has Read-only access to the data of their reports.
For example, if the depth is set to 2, the CEO can see the data of the VP of Sales, VP of Service and Sales and Service Managers. However, the CEO doesn't see the Sales data or the Support data.
Box 3: Add users to field security
Power Platform's field-level security lets you set which fields users can see or edit.
Reference: https://docs.microsoft.com/en-us/power-platform/admin/hierarchy-security
https://docs.microsoft.com/en-us/power-platform/admin/field-level-security
NEW QUESTION # 37
You have a canvas app that allows users to view, select and purchase products. The app uses a Gallery control to display products and checkboxes that allow users to select products.
When users select items from the product catalog, they move to a different screen to complete a purchase.
Users must be able to clear all product selections when they click the button.
You need to configure the button.
What should you do?
- A. Use the Reload(control) formula and pass the gallery control as parameter to the Reload formula.
- B. Set the OnCheck value to populate a collection and the OnUncheck value to remove the item from the collection. Clear the collection when the user selects the button.
- C. Use the ForAall( ) function to iterate through each item of the Gallery and clear user selections.
- D. Use the Reset (Control) formula and pass the gallery control as a parameter to the Reset formula.
Answer: D
NEW QUESTION # 38
You configure an alert in Power Bl.
You need to alert users when the value of a tile exceeds a threshold. To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Reference:
https://docs.microsoft.com/en-us/power-bi/create-reports/service-set-data-alerts
NEW QUESTION # 39
A company has marketing teams for different regions.
A user creates and publishes a chatbot within Microsoft Teams for their specific marketing team.
The base metrics retrieved by the chatbot are relevant to all marketing teams.
The other marketing teams request access to the chatbot.
You need to publish the chatbot to the entire company.
What should you do?
- A. Configure the chatbot to be used with the Teams channel.
- B. Submit the chatbot for admin approval.
- C. Export the chatbot and import it into a corporate environment.
- D. Invite the other teams to the team that has the chatbot.
- E. Copy the published chatbot link and email it to the other teams
Answer: B
Explanation:
Explanation
Show to teammates and shared users
You can share your bot by adding it to the Microsoft Teams app store, Built for your org > Built by your colleagues section. Only your teammates and shared users will find the bot there.
Important
Only teammates or shared users can find and install the bot in the Microsoft Teams app store Built by your colleague section. The bot will not show for everyone in the organization even if it is configured to allow everyone to use the bot. To show the bot to the organization, submit the bot for admin's approval to show in Microsoft Teams app store Built by your org section.
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/teams/publication-add-bot-to-microsoft-teams-teams
NEW QUESTION # 40
A company is creating a business process flow in Power Automate to analyze the probability that a customer will buy a specific product.
The company uses ratings from zero to one hundred. The company assigns likelihoods based on the following table:
You need to define the business process steps. All logic must be included in a single evaluation statement.
Which step should you use? To answer, drag the appropriate steps to the correct ratings. Each step may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 41
You ate a Dynamics 365 Customer Engagement administrator. You create workflows to automate business processes. You need to configure a workflow to meet the following requirements:
* Be triggered when a condition is met.
* Run immediately.
* Perform an action when a condition is met.
How should you configure the workflow? To answer, select the appropriate configuration in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
1) Be triggered when a condition is met - Subject contains data
2) Run Immediately - Configure the workflow to run now
3) Perform an action when a condition is met - send an email
NEW QUESTION # 42
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