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Salesforce Health Cloud Accredited Professional is a certification program designed for individuals who have expertise in the healthcare industry and are skilled in using the Salesforce Health Cloud platform. Salesforce Health Cloud Accredited Professional certification exam is the ideal way for healthcare professionals to demonstrate their proficiency in using this platform and their knowledge of the healthcare industry.
NEW QUESTION # 31
Bloomington Caregivers is implementing Home Health scheduling with Health Cloud. It must ensure that those who need to schedule the visits have the right permission set license.
Which permission set license should a consultant assign in this scenario?
- A. Field Dispatch Scheduler
- B. Manage Home Health
- C. Healthcare Visit Manager
- D. Execute Health Scheduling
Answer: C
Explanation:
To implement Home Health scheduling with Health Cloud, a consultant should assign Healthcare Visit Manager permission set license to users who need to schedule visits. This permission set license grants users access to objects and fields related to home health visits, such as Service Appointment, Service Resource, Service Territory, Service Report Template, etc7. This permission set license also enables users to use Salesforce Scheduler for Health Cloud feature, which allows users to schedule home health visits based on various criteria, such as availability, location, skills, etc8. Field Dispatch Scheduler, Manage Home Health, or Execute Health Scheduling are not permission set licenses that can fulfill this scenario.
NEW QUESTION # 32
In which two ways can Makana health service administrator prevent unauthorized users accessing the data?(choose two)
- A. optimize data using mask
- B. Encrypt the data using shield
- C. use field level security setting, record access setting and object permission.
- D. create sharing sets
- E. Install shield and enable mask.
Answer: B,C
Explanation:
Encrypting the data using shield (A) and using field level security setting, record access setting and object permission (E) are two ways to prevent unauthorized users from accessing the data. Installing shield and enabling mask (B) is not enough to protect the data, as masking only obscures the data in reports and dashboards, but does not prevent access to the underlying data. Creating sharing sets and optimizing data using mask (D) are not relevant to data security.
NEW QUESTION # 33
Within Health Cloud Console, there are two apps available for use depending on work preferences, which console is available within Lightning Experience?
- A. Health Cloud - Personal
- B. Health Cloud - Worklist
- C. Health Cloud - Individual
- D. Health Cloud - Console
Answer: B,D
NEW QUESTION # 34
In which three ways can users access Provider Management standard objects? (Choose three)
- A. By assigning the Provider Permission set.
- B. By using Health Cloud.
- C. By assigning Health Cloud Foundation Permission set.
- D. By using Service Cloud
- E. By assigning Health Cloud Platform Permission set licenses.
Answer: A,C,E
Explanation:
Explanation
Health Cloud Foundation
Assigns read access to additional Health Cloud platform capabilities, including the Provider Management data model.
The Health Cloud Provider Network Management permission set grants access to provider management objects so users can manage credentialing and recruiting.
To use the Provider Network Management features of Health Cloud, assign both the Provider Network Management permission set and the Health Cloud permission set to your users
NEW QUESTION # 35
Which type of files can be uploaded as Consent Documents in secure folders of Health Cloud for a Care Program? (Choose two)
- A. Copy-protected PDF files
- B. Password protected files
- C. Authorization consent forms
- D. Opt out consent documents
- E. Files that are smaller than 2 - Simple Application 5MB
Answer: C,E
Explanation:
According to the Salesforce documentation1, consent documents are files that capture the enrollee's consent to participate in a care program. Consent documents can be uploaded as PDF, DOC, DOCX, or JPG files in secure folders of Health Cloud for a care program. The file size limit for consent documents is 2 MB1. Therefore, options C and D are correct. Option A is incorrect, because copy-protected PDF files cannot be uploaded as consent documents. Option B is incorrect, because opt out consent documents are not used to enroll in a care program, but to withdraw from it. Option E is incorrect, because password protected files cannot be uploaded as consent documents.
NEW QUESTION # 36
Which two use cases can be enabled using the Remote Patient Monitoring feature in Health Cloud? (Choose two.)
- A. Bring in all the device generated data for the entire patient population to create a device data lake within Health ClouD.
- B. Connect the patient's social media accounts to the patient profile and use information contained in social media feeds to monitor the patient's health.
- C. Use the data generated by connected devices used by patient to monitor the patient's health.
- D. Monitor the location of the patient using the GPS on their mobile device.
- E. Use a meaningful subset of the data generated by connected devices to drive patient engagement and intervention.
Answer: C,E
Explanation:
According to the Salesforce documentation2, Remote Patient Monitoring is a feature in Health Cloud that enables healthcare organizations to use the data generated by connected devices used by patients to monitor their health and provide personalized care. Remote Patient Monitoring allows healthcare organizations to:
Use a meaningful subset of the data generated by connected devices to drive patient engagement and intervention. Remote Patient Monitoring helps healthcare organizations filter and prioritize the device data based on predefined rules and thresholds, and trigger actions such as alerts, tasks, or messages when certain conditions are met2.
Use the data generated by connected devices used by patients to monitor their health. Remote Patient Monitoring helps healthcare organizations collect and store the device data in Health Cloud, and display it in various views such as charts, dashboards, or reports. This helps healthcare professionals gain insights into the patients' health status, trends, and outcomes2.
NEW QUESTION # 37
Which three are the main consideration when transforming the individual ..........
- A. Transforming the individual data model to person accounts in production org...
- B. Patient to Case Object relationship
- C. Integration between Salesforce and 3rd party system
- D. Account to Case object relationship
- E. OWD sharing
Answer: A,C,E
Explanation:
The main considerations when transforming the individual data model to person accounts are:
Transforming the individual data model to person accounts in production orgs is irreversible.
Organization-wide default sharing settings for accounts and contacts.
Integration between Salesforce and third-party systems.
NEW QUESTION # 38
A Salesforce administrator is migrating a Service Cloud org to Health Cloud and is considering using the Health Cloud Provider data model. Which approach should the administrator take if the Custom Provider Search Lightning component is to be used?
- A. The Provider data model is required for all Service Cloud to Health Cloud migrations, but either the standard or custom search components may be useD.
- B. The Standard Health Cloud Provider Search component can be used to search either the Health Cloud Provider data model or a custom Provider data model.
- C. The current data model with the existing component can be used as well as the Provider data model with either custom search component or the Health Cloud Provider Search component.
- D. If the Provider data model is used, the standard Health Cloud Provider Search component must be used or extendeD. Custom search components are not supporteD.
Answer: C
Explanation:
According to the Salesforce documentation1, the Health Cloud Provider data model is an optional data model that can be used to represent providers and their relationships in Health Cloud. It is not required for all Service Cloud to Health Cloud migrations, and it can coexist with the existing data model. The Custom Provider Search Lightning component is a custom component that can be used to search for providers using any data model, including the Health Cloud Provider data model or a custom provider data model. The Health Cloud Provider Search component is a standard component that can be used to search for providers using the Health Cloud Provider data model only. It can be extended or customized, but not replaced by a custom component1.
NEW QUESTION # 39
Which Permission Set Licenses and Permission Sets need to be assigned to users to leverage Utilization Management' (Choose three)
- A. Health Cloud Foundation Permission Set
- B. Health Cloud Utilization Management Permission Set
- C. Health Cloud Analytics Permission Set
- D. Health Cloud Permission Set License
- E. Health Cloud Platform Permission Set License
Answer: B,D,E
Explanation:
To leverage Utilization Management features in Health Cloud, users need to have Health Cloud Permission Set License, Health Cloud Utilization Management Permission Set, and Health Cloud Foundation Permission Set. Health Cloud Permission Set License grants access to the Health Cloud platform objects and features. Health Cloud Utilization Management Permission Set grants access to utilization management objects so users can manage care requests and reviews. Health Cloud Foundation Permission Set assigns read access to additional Health Cloud platform capabilities4. Health Cloud Analytics Permission Set and Health Cloud Platform Permission Set License are not required for Utilization Management.
NEW QUESTION # 40
Which credentials are available to track against providers with standard Health Cloud? (Choose two.)
- A. Business License
- B. Specialties
- C. Board Certification
- D. Facility Relationship
Answer: B,C
Explanation:
Reference and details below.
NEW QUESTION # 41
Which underlying object helps with sales compliance with sales agreements?
- A. Opportunities
- B. Orders
- C. Forecasts
- D. Contacts
Answer: B
Explanation:
According to the Health Cloud Data Model Developer Guide, Orders is the underlying object that helps with sales compliance with sales agreements. Orders is a standard object that represents a confirmed request to purchase one or more products. Orders can be used to track the fulfillment and invoicing of products that are sold to customers. Orders can also be linked to contracts or agreements to ensure compliance with the terms and conditions of the sales. Opportunities, Contacts, and Forecasts are not objects that help with sales compliance with sales agreements.
Reference and details below.
NEW QUESTION # 42
How should Members and Patients be represented during the basic set-up of Health Cloud console for Care Coordinators and Managers as per the Salesforce recommendation?
- A. Salesforce recommends using Member Accounts to represent Members and Patients.
- B. The Individual data model may be used to represent Members and Patients.
- C. Leveraging Candidate Accounts are the recommended approach to represent Members and Patients.
- D. Leveraging Person Accounts is the recommended approach to represent Members and Patients.
Answer: D
Explanation:
According to the Health Cloud Implementation Guide, leveraging Person Accounts is the recommended approach to represent Members and Patients during the basic set-up of Health Cloud console for Care Coordinators and Managers. Person Accounts are a type of account that combines account and contact information in a single record. They are suitable for representing individual consumers in healthcare and life sciences. The other options are not recommended approaches to represent Members and Patients.
NEW QUESTION # 43
Which three types of customizations can be managed through the Health Cloud Admin app? (Choose three.)
- A. Household Relationships
- B. Patient CardConfigurations
- C. Cross Object Relationships
- D. Permission Set Assignments
- E. Timeline View Configurations
Answer: B,C,E
Explanation:
Explanation
Reference and details below.
NEW QUESTION # 44
Prior to go-live for Bloomington Caregivers, a consultant loads the future system users into Salesforce.
Which two permission set licenses should the consultant assign to the users to give them access to Health Cloud?
- A. Health Cloud Platform permission set license
- B. Health Cloud permission set license
- C. Health Cloud Standard permission set license
- D. Health Cloud Foundation permission set license
Answer: B,C
Explanation:
The users need both the Health Cloud permission set license and the Health Cloud Standard permission set license to access Health Cloud features. The Health Cloud Foundation permission set license is for users who only need access to the Health Cloud data model, and the Health Cloud Platform permission set license is for users who need access to the Health Cloud Lightning components3.
NEW QUESTION # 45
Which three activities does "The Social Determinants" feature in Health cloud help providers perform? (choose three.
- A. Track the influence of the social network of the patient on the patients' health outcomes
- B. Automatically import credit scores and income information into the patient record in Health cloud
- C. Plan interventions to help address the barriers to care within their patient populations
- D. Track determinants and barriers to care across their patient populations
- E. Integrate service such as transportation and meal delivery into their patient care plans and programs.
Answer: C,D,E
Explanation:
According to the Salesforce website, The Social Determinants feature in Health Cloud helps providers perform the following activities:
Integrate services such as transportation and meal delivery into their patient care plans and programs. The Social Determinants feature allows providers to connect patients with community resources that can help them overcome nonclinical barriers to care, such as lack of transportation, food insecurity, or social isolation.
Track determinants and barriers to care across their patient populations. The Social Determinants feature allows providers to collect and analyze data on various social factors that affect patients' health outcomes, such as income, education, housing, or environment.
Plan interventions to help address the barriers to care within their patient populations. The Social Determinants feature allows providers to create and manage action plans that target specific social needs of patients and measure their impact on health indicators.
NEW QUESTION # 46
Which three of the following statements are true about Care Plan Templates? (Choose ThreE.
- A. When creating a care plan with a template you can change the offsets of the tasks.
- B. Care plan templates must include at least 1 problem, 1 goal and 1 task.
- C. Care plan templates can only be used when creating a new care plan.
- D. When creating a care plan with a template you can unselect tasks so they will not be included.
- E. The sort order of the Task group by Fields can be changed under custom setting task group.
Answer: B,D,E
Explanation:
When creating a care plan with a template you can unselect tasks so they will not be included (A), the sort order of the Task group by Fields can be changed under custom setting task group (B), and care plan templates must include at least 1 problem, 1 goal and 1 task are true statements about Care Plan Templates. When creating a care plan with a template you can change the offsets of the tasks (D) is false, as you can only change the offsets of the tasks when creating a care plan without a template. Care plan templates can only be used when creating a new care plan (E) is false, as you can also use care plan templates when editing an existing care plan.
NEW QUESTION # 47
Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation. Users require the ability to leverage advanced sharing and customizable dashboards. Which license should a consultant recommend for the external patient users?
- A. Customer Community for Health Cloud
- B. Experience Cloud for Health Cloud
- C. Customer Community Plus for Health Cloud
- D. External Apps for Health Cloud
Answer: B
Explanation:
To launch a patient portal with contact tracing functionality as part of its Health Cloud implementation, a consultant should recommend Experience Cloud for Health Cloud license for the external patient users. This license allows patients to access an Experience Cloud site that is integrated with Health Cloud and provides features such as self-service appointment scheduling, provider search, contact tracing surveys, chat support, and more7. Experience Cloud for Health Cloud license also supports advanced sharing and customizable dashboards for patient users8. External Apps for Health Cloud, Customer Community for Health Cloud, or Customer Community Plus for Health Cloud are not licenses that can fulfill this requirement.
NEW QUESTION # 48
In which two ways can an administrator ensure that Patient Risk scores are recalculated periodically? (Choose Two.)
- A. Setup a Apex batch job and run the job manually
- B. Use the CMS recalculation API
- C. Create a Healthcare Provider enrollment flow.
- D. Setup a scheduled Apex batch job.
- E. Use a third party API to recalculate CMS risk score
Answer: A,D
Explanation:
Reference and details below.
NEW QUESTION # 49
Which three terms can a Life Sciences company track about a Care Program using Program Management in Health Cloud? (Choose three)
- A. The multiple marketing campaigns that enrollees are subjected to as part of the Care Program.
- B. The products that are associated with a given Care Program.
- C. The Plans that enrollees have been engaged in as part of the Care Program.
- D. The budget & expense of the company's associated Care Program.
- E. The clinical indicators that need to be monitored in the Care Program.
Answer: A,B,C
NEW QUESTION # 50
A Salesforce Admin wants to create tasks within a Care Plan that is related to a specific problem or goal. Which three different locations in the Health Cloud console can be used to create tasks related to a specific problem or goal within a Care Plan? (Choose three.)
- A. Care Plan page
- B. Household Tab
- C. Care Team
- D. Patient List
- E. Timeline Tab
Answer: A,D,E
Explanation:
n administrator can create tasks within a Care Plan that is related to a specific problem or goal from the Timeline Tab, the Care Plan page, or the Household Tab in the Health Cloud console. The Timeline Tab shows a chronological view of all the tasks, events, and notes related to a patient or member. The Care Plan page shows the details of a specific care plan, including the tasks, problems, goals, and interventions. The Household Tab shows a list of household members and their relationships with the patient or member3. The Care Team and the Patient List are not used to create tasks within a Care Plan.
NEW QUESTION # 51
How Can you restrict access to an entire patient / member list or to specific columns of that list? (Choose two)
- A. Field Level Security
- B. List View Permissions
- C. Sharing setting
- D. Permission Sets
Answer: A,C
Explanation:
Reference and details below.
According to the Salesforce documentation3, there are two ways to restrict access to an entire patient/member list or to specific columns of that list:
Sharing setting: Sharing settings control the access level that users have to records owned by other users. You can use sharing settings to grant or restrict access to an entire list of records based on criteria such as role hierarchy, public groups, or manual sharing3.
Field Level Security: Field level security controls the access level that users have to individual fields within a record. You can use field level security to grant or restrict access to specific columns of a list based on profiles or permission sets3.
NEW QUESTION # 52
Bloomington Caregivers wants to share details about a patient's medical condition with Bedrock Hospitals through an integration. What should a consultant recommend as the appropriate method for Bedrock to access the information leveraging Health Cloud functionality?
- A. Integrate using the FHIR Clinical API
- B. Use the FHIR Patient API through DataRaptor
- C. Expose the MedicalCondition object through an Apex class.
- D. Leverage the MedicalCondition Integration Procedure.
Answer: A
Explanation:
B is correct because integrating using the FHIR Clinical API is the appropriate method for Bedrock to access the information leveraging Health Cloud functionality. The FHIR Clinical API is a RESTful API that allows external systems to access and exchange clinical data stored in Health Cloud, such as AllergyIntolerance, Condition, MedicationOrder, and Procedure. The FHIR Clinical API uses the FHIR standard, which is a widely adopted interoperability standard for healthcare data.
NEW QUESTION # 53
Which add-on license enhances Health Cloud to allow you to highlight times when a patient is most likely to attend an appointment ?
- A. Einstein Vision
- B. Einstein Bots
- C. Einstein Activity Capture
- D. Einstein Analytics Predictions
Answer: D
Explanation:
Einstein Analytics Predictions is an add-on license that enhances Health Cloud to allow you to highlight times when a patient is most likely to attend an appointment. It uses machine learning to analyze historical data and generate predictions based on various factors2. Einstein Vision, Einstein Bots, and Einstein Activity Capture are not related to this use case.
NEW QUESTION # 54
Which three type of basic Patient or Member information is displayed on the Patient info component? (Choose three.)
- A. Primary Care Coordinator
- B. Date of Birth and Age
- C. Gender
- D. Thumbnail of Chatter Photo
- E. List ofPatient/Member Conditions
Answer: B,C,D
NEW QUESTION # 55
Bloomington Caregivers would like to send patient clinical data to an external payer, How should a consultant advise Bloomington Caregivers to make this information available to the payer using the most cost-effective method in out-of-the-box Health Cloud?
- A. Use MuleSoft Accelerator with H 7 APL
- B. Leverage the FHIR R4 Patient API
- C. se a third-party tool from AppExChange.
- D. Build a custom remote call-in API into Salesforce.
Answer: B
Explanation:
The FHIR R4 Patient API is a Health Cloud feature that allows users to create, update, and query patient data in Salesforce using the Fast Healthcare Interoperability Resources (FHIR) standard1. FHIR is a widely adopted standard for exchanging healthcare information electronically2. By using the FHIR R4 Patient API, Bloomington Caregivers can make their patient clinical data available to the external payer in a cost-effective and interoperable way, without requiring any custom development or third-party tools. The FHIR R4 Patient API supports the US Core Patient profile, which defines the minimum set of data elements for exchanging patient information3.
Reference:
1: FHIR Patient Input | Salesforce Health Cloud Developer Guide | Salesforce Developers
NEW QUESTION # 56
......
Salesforce Health Cloud Accredited Professional certification exam is designed for professionals who work in the healthcare industry and want to demonstrate their expertise in using the Salesforce Health Cloud platform. Salesforce Health Cloud Accredited Professional certification indicates that the individual has a strong understanding of how Salesforce Health Cloud can be used to manage patient data, coordinate care, and improve health outcomes.
Salesforce Health Cloud Accredited Professional exam is a comprehensive and rigorous exam that tests the knowledge and skills required to work with Salesforce Health Cloud. Health-Cloud-Accredited-Professional exam consists of 60 multiple-choice questions and must be completed within 90 minutes. Health-Cloud-Accredited-Professional exam covers a variety of topics, such as patient management, clinical data analysis, care coordination, and patient engagement. To pass the exam, candidates must score at least 68%.
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