Exam Name: Salesforce Accredited Agentforce Financial Services Professional
Certification Provider: Salesforce
Corresponding Certification: Accredited Professional
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Salesforce AP-208 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Financial Services Cloud Overview | 10% | - Use cases for Banking, Wealth Management, and Insurance - Core capabilities of Financial Services Cloud - Key differentiators from standard Salesforce CRM |
| Topic 2: Banking and Lending Features | 15% | - Digital lending workflows - Account aggregation - Compliance and regulatory considerations |
| Topic 3: Data Model and Architecture | 18% | - Relationship mapping between accounts and contacts - Individual and Household data model - Custom objects for financial products - Financial Account and Financial Holding objects |
| Topic 4: Wealth Management Capabilities | 20% | - Investment portfolio management - Performance monitoring - Asset allocation tracking - Financial goals and planning |
| Topic 5: Client Management | 15% | - Household management - Relationship types and hierarchy - Client profiling and segmentation - Client lifecycle management |
| Topic 6: Analytics and Reporting | 12% | - Custom reporting requirements - Key metrics for financial advisors - Financial Services Cloud reports and dashboards |
| Topic 7: Implementation and Configuration | 10% | - Setup and configuration basics - Security model considerations - Best practices for deployment |
Salesforce Accredited Agentforce Financial Services Professional Sample Questions:
Cumulus Insurance ' s business processes are quite complex, and steps in the process may vary depending on the information captured. Which three actions regarding functionality and features should a consultant suggest exploring to help guide Cumulus Insurance users through these processes?
- A. Configure Dynamic Actions for Lightning pages.
- B. Configure Dynamic Lightning pages.
- C. Build custom Lightning pages that correspond to each stage of the business process.
- D. Enable In-App Guidance to provide walk-throughs.
- E. Use flows to remove the need for complex Lightning pages.
Correct Answer: A,B,D 🗳️
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A Financial Services Cloud (FSC) administrator is assigning permission set licenses to users, including personal bankers. Which permission set license is recommended for this set of users?
- A. FSC Basic permission set license
- B. FSC Extension permission set license
- C. FSC Standard permission set license
- D. FSC Foundations permission set license
Correct Answer: C 🗳️
Explanation: Only visible for PrepPDF members. You can sign-up / login (it's free).
Which three of these statements are true for Rollup By Lookup (RBL) in Financial Services Cloud?
- A. The Rollup By Lookup (RBL) configuration updates the corresponding RBL summaries at the diem and group levels
- B. An RBL (Rollup By Lookup) rule displays summary calculations of financial account information, such as account balances.
- C. RBL rules do not require a lot of processing power.
- D. Salesforce does not recommend or provide support for creation or customization of Financial Services Cloud RBL rules
- E. Person Accounts need to be enabled in order to use the Rollup by Lookup functionality.
Correct Answer: A,B,D 🗳️
Explanation: Only visible for PrepPDF members. You can sign-up / login (it's free).
The system administrator of a U.S. global investment bank was trying to enable Multi-currency functionality for their new Sales and Trading business unit in Paris, France. What are two reasons the French UAT tester could not see GBP currency values on any list views?
- A. The administrator needed to set the Currency field on Advanced Currency Management.
- B. GBP is not an active currency ISO code on this new Salesforce org.
- C. The administrator did not include the Currency ISO Code on Page Layouts.
- D. The system administrator has CAD as the default user currency.
Correct Answer: B,C 🗳️
Explanation: Only visible for PrepPDF members. You can sign-up / login (it's free).
A company wants to convert its Salesforce Financial Services Cloud implementation from using the individual account model to using person accounts. Which three things should a consultant do to prepare for the conversion?
- A. Ensure all individual account records to be converted are only linked to exactly one contact record.
- B. Test out the conversion in a sandbox, including all integrations and customizations.
- C. Ensure each individual account to be converted is not a parent account of any other account records.
- D. Update all opportunities linked to individual account records to be owned by the individual account record ' s owner.
- E. Ensure each account.phone field in the individual account record is blank.
Correct Answer: A,B,C 🗳️
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