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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit is looking for an integrated tool that manages more than one channel for personalized journeys, triggers messages automatically to create stronger relationships, and links communications to donations it has received.
Which solution should the consultant recommend?

A) NPSP and Marketing Cloud
B) NPSP and Social Studio
C) NPSP and Pardot
D) PSP and Experience Cloud

2. Which two actions should a consultant take before importing a large volume of data into an NPSP org?

A) Disable certain Apex classes manually in production
B) Check if the data is clean, structured, and in its final format
C) Disable certain Apex classes using TDTM
D) Check the code coverage of the target org

3. A human services nonprofit needs to track client goals and action items related to those goals. The nonprofit is unsure whether Program Management Module alone will meet Its requirements. The nonprofit is considering whether to implement Nonprofit Cloud Case Management.
What should the consultant discuss with the nonprofit?

A) Case Management requires Experience Cloud licenses.
B) Program Management Module can track Case Plans and Action Items.
C) Case Management has a custom object for tracking goals.
D) Program Management Module has custom objects for calendars and activities.

4. A consultant wants to test out new Nonprofit Cloud features coming out in the upcoming Salesforce release in their customs..
Which action must the consultant take to do this?

A) Refresh a preview Instance sandbox just prior to sandbox preview period.
B) Create a preview instance sandbox during the sandbox preview period.
C) Create a new sandbox during the sandbox preview period.
D) Refresh a preview instance sandbox during the sandbox preview period.

5. A nonprofit processed a donation, and then the donor asked the nonprofit to also credit their spouse on that gift.
Assuming standard NP5P configuration, what should a consultant recommend to satisfy this request?

A) Create an Opportunity Contact Role for the spouse and mark it as primary.
B) Create an Opportunity Contact Role for the spouse and set the role to Soft Credit.
C) Clone the Opportunity and set the primary contact to the spouse.
D) Enable Automatic Soft Credit for household members in NPSP settings.

Solutions: